AcctVantage ERP Knowledge Base

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Receipt Posting Issues

This error may be displayed when there is a problem with the Receipt associated with a Sales Order. Follow these steps to confirm and correct:

Open the Sales Order.
Click the Payments tab.
Double-click on the Receipt to drill down to its detail.
Confirm that an GL Account Name and GL Account Code are displayed just below the Receipt Type dropdown menu.
If no GL Account Name and GL Account Code are displayed, change the Receipt Type to different type then change it back to the correct selection. This forces a refresh of the GL Account Name and GL Account Code. (See the screenshot below.)
When the GL Account Name and GL Account Code are displayed correctly you can Save and Post the Invoice