Undo the "Remember Password" setting

macOS

In order to use these instructions you will need to access the macOS Library folder, which is a hidden folder.

  1. Open a Finder window.
  2. Click on the Go menu (at the top of the screen) and hold down the Option key. This will reveal the hidden Library folder.
  1. Navigate to the following path:
    • /Users/<username>/Library/Application Support/AV 2021 Client/Favorites v18/Remote
  2. Within the Remote folder there will be a file named:
    • AcctVantage ERP Server.mdp
  3. Delete the MDP file. The user will be prompted to enter both username and password the next time they log in.

Windows OS

In order to use these instructions, you will need to display hidden files & folders. CLICK THIS LINK for instructions.

  1. Navigate to the following path:
    • C:\Users\<username>\AppData\Roaming\AV 2021\Favorites v18\Remote
  2. Within the Remote folder there will be a file named:
    • AcctVantage ERP Server.mdp
  3. Delete the MDP file. The user will be prompted to enter both username and password the next time they log in.

(Optional) Delete the password and preserve the username

Referencing the above instructions ...

If you would like to undo the "Remember Password" setting but still have the username auto-populate you can open the MDP file in a text editor and delete the password attribute.

  • Delete this section of code:
    • md5_password="xxxxxxxxxxxxxxxxxxxxxxx"
  • The remaining code should look like this:
    • <?xml version="1.0" encoding="UTF-8"?><database_shortcut user_name="your_username_here"/>