AcctVantage ERP Server Install Instructions (Windows)

Revised: 01/12/2022

These instructions are only relevant to install the incremental AcctVantage releases (i.e. updating from 2021.3.0 to 2021.4.0). If you are upgrading from AV 2020 (or prior) please contact us at 828-692-3301 or [email protected]

1. Make a backup of your data.

On the AV Server App select the Maintenance tab and click the Start Backup button.

After the backup is complete, verify all users are logged out of the system and shut down the AcctVantage Server application.

Make a backup of your data.

2. Unzip and run the installer.

Right-click on the file and choose Extract All to unzip the file.

Unzip the installer

With the file unzipped, double-click the AV Server Installer. You may see the following message (Windows 10 and above). Click Show Details and then click Yes to proceed.

Do you want to allow ...?

3. Install the AV Server

Make sure the Destination Folder is C:\AcctVantage ERP Server and then click the Install button.

AcctVantage will not run correctly if you install it in the Program Files folder; it must be installed directly on the C: drive.

Installation Folder

Click OK to approve the following prompt.

AV Server is already installed ...

The installation was successful when you see the following screen! Click Close on this installer window.

Installation completed

4. Prepare the new key file (if necessary).

Navigate to the folder where the data file (4DD) is stored, delete the old key file (AKF) from this folder and place your new key file into this folder.

The 4DD file is commonly located at the path: C:\AcctVantage ERP Server\Your Company Data

New key files are only necessary when the year changes (e.g when upgrading from 2020.x.x to 2021.x.x)

5. Launch the AV Server app.

  • If you are launching AcctVantage from an icon in the Task Bar, you may need to replace the old icon with the one for the new version.
  • When you first launch a new version of AcctVantage, the system will need to know which database to connect to.
    • You will see a prompt  -- Cancel, Create or Open -- Select Open and then navigate to the data file (4DD).
    • AcctVantage will remember the location of the database and will open it automatically the next time you restart the AV Server (as long as the file and folder names have not changed.)
  • If you see a message stating Version numbers do not match you can safely click past it. (Remember to delete your old key file or else you won't be able to get past this message.)
  • If you see a prompt to install a key file, click the install button and point to the key file from Step 4.
No data file was found ...

Alert #1: If you have the AV Server set to launch at startup or run as a service you will need to reinstate that setting for the new version of the AV Server.

Alert #2: If you have Windows Firewall enabled, you will need to allow the new version of AV Server through the firewall before any AV Clients can connect to the server.

6. Verify your backup settings are in place.

Go to the Maintenance tab and click on Preferences to see your backup settings.

Below is a quick refresher on backup settings. See this link for more info -> AcctVantage Backup Settings

Verify your backup settings are in place.

6.1. Scheduler

Set the Automatic Backup setting to Every Day. It's best to leave the backup time to the default (midnight) unless you have a compelling reason to do otherwise.

Backup - Scheduler

6.2. Configuration

Leave only the Data File box checked. Uncheck everything else and remove any files that are listed under Attachments.

Under Backup File Destination Folder, select the folder where you want to store your data backups (this can be a local or network drive).

It is not a good idea to backup your AcctVantage-related Documents and Pictures folders here. This will slow down the backup utility and the backup files will become prohibitively large. Consider a different backup strategy if you need to backup files attached in AcctVantage.

Backup - Configuration

6.3. Backup & Restore

Enter a number for the Keep only the last <x> backup files setting. It's a good idea to leave this number somewhere between 7 and 14 (so you keep the last one to two weeks of backups).

Leave everything else on this tab at the default settings.

Backup - Backup & Restore

7. Enjoy using AcctVantage ERP!

Submit a ticket to AV Support if you have any further questions: [email protected]