Install an AcctVantage Key File

Occasionally, AcctVantage Support will issue a keyfile that is tied to the Company Name found on the Administration ➤ System Setup screen in AcctVantage. Currently, new key files are only required when the version year changes.

There are two sets of instructions below:

  1. I need to install a new keyfile while also upgrading to a new version of the AV Server.
  2. I need to install a new keyfile in order to increase user licenses, add new functionality or install a permanent key (i.e. not expiring).
If you ARE upgrading to a new version of the AV Server app

If you have received a new key file from AV support AND you are upgrading to a new version of AV Server, you can follow the instructions below (via the AV Server.)

  • The key file should be placed in the same folder as your AcctVantage data file.
  • Remove any previous key files that are in the folder.

If you are unsure about the location of your current key file, you can search your computer for files with an 4DD extension. The 4DD file is your data file and the AKF file should be nearby.

  • On a macOS server, the path to this folder is typically: HD/Applications/AcctVantage ERP/<your company data folder>
  • On a Windows server, the path to this folder is typically: C:\Program Files\AcctVantage ERP\<your company data folder>

When a new version of the AV Server app is initially launched. You will need to enter 4D licenses first. Once that is done, it is time to install the keyfile.

  • If the keyfile is not present in the same folder as the data file, you will see the prompt below. Click Install key file, then navigate/select the AKF file, then click OK to proceed.
  • If the keyfile is already present in the same folder as the data file and there are no old keyfiles in the same location, the system should automatically install it.
Install key file
If you are NOT upgrading to a new version of the AV Server app

If you have received a new key file from AV support but you're not upgrading to a new version of AV Server, you can follow the instructions below (via your AV Client.) Reasons for this include:

  • adding or removing user licenses
  • adding or removing additional functions such as web integrations or AV mobile access
  • replacing an expiring keyfile

1. Open the System Setup window and install the key file

Navigate to Administration ➤ System Setup.

Click the Install key file button to proceed.

System Setup

2. Open the keyfile

Confirmation dialog

3. Select the keyfile

Select the AKF file that you downloaded.

Select the keyfile

4. Success!

Success!