Apply an A/R Credit to an Order

In this article we will look at applying A/R Credits and Deposits to customer Invoices. This can be done through two different windows:

  1. Receipts
  2. Sales Orders

1. Apply on the Sales Order

If you would like to apply an open A/R Credit or Deposit to an Open Sales Order (not yet Posted), you can do so the Sales Order screen.

  1. Open the Sales Order and click on the Payments tab.
  2. Click the Apply To button to view a list of open A/R items for this Client, including Deposits and Credits. Select the Document (A/R Credit) that you'd like to apply to this new Order.

Note: This same process can be used in reverse too...If you are issuing a Credit Memo, you can choose Apply To and select the original Invoice.

1.1. Select a Document

Select a Document

1.2. The A/R Credit has been applied.

2. Apply using a Receipt

In this scenario, let's assume that we just received a check for $12.25 and our Client has an A/R Credit for $175.00. We need to apply both of these to an Order for $187.25.

  1. Enter the Receipt amount in the Receipt information section
  2. Enter the debit (credit) amounts in the line items section under the Applied column.
  3. You'll know you were successful when the Distribution remaining = $0.00.