Recent Updates

  • This article describes what do to in the case that you receive a message that states:

    An error has been detected during the log file integration. You must restore the data from your last backup in order to integrate all the operations contained in the log file.

  • Updated on: Feb 02, 2023

    Receipt Posting Issues

    This error may be displayed when there is a problem with the Receipt associated with a Sales Order. Follow these steps to confirm and correct:

  • Updated on: Feb 02, 2023

    Void an Unposted Bank Deposit

    Sometimes a Bank Deposit will get created with an incorrect Deposit Date or maybe the Deposit included the wrong Receipts. If this has happened to you then you've come to the right place!

    Notes:

    • The Bank Deposit must not have been either Posted or Reconciled.
    • You must be running v2012.0.2.7 or later in order to Void an Unposted Bank Deposit.
  • You can view the Release Notes on the web here.

    However, if you are logged in as a User with administrative access to AV you can view the Release Notes from within the Administration Module.

  • Important: If you are using Mac OS 10.9 or above, please don't overlook the final step in this article!

  • Updated on: Feb 02, 2023

    Print an AP Disbursement Journal

    Here's how to print an Accounts Payable Disbursement Journal.

  • Updated on: Feb 02, 2023

    What is 4D and 4D Maintenance?

    4D, Inc. database and maintenance plan details. AcctVantage ERP is a software application that runs on top of a database server program called 4th Dimension (much in the same way PostgreSQL or MySQL are database engines). 4D is developed and sold by 4D, Inc.

    A license for 4D is required to run AcctVantage ERP. You can purchase 4D direct from 4D, Inc. or through us. If buying direct from 4D, please check with us first to ensure that you are licensing the correct version of the 4D Server application.

    When 4D, Inc. updates their database engine, we will evaluate its benefit for our users and adopt the new version as features, stability and product life-cycle warrant. Upgrading the required version of 4D is not covered by your Customer Care Program membership, so we will only move "up" when there is a clear benefit for you, the end user. You can purchase your upgraded 4D database direct from 4D, Inc. or from us.

    One attractive option is 4D's annual Maintenance program that covers version upgrades. This is a good idea to have as it will lower your overall expense in keeping up with new technology. This maintenance plan is separate from your AcctVantage Customer Care Program membership which provides for technical support and version upgrades for the AV application.

    You may receive an annual Maintenance renewal notice/invoice from 4D, Inc. If you do, that is because when you initially purchased your 4D license (AcctVantage v12 and later) Maintenance was included in your purchase. Renewing is optional, but we do recommend it as it is the least expensive way to ensure you have the correct version of 4D as AcctVantage is upgraded.

    To upgrade you will need your "Product Number". This can be found on your AcctVantage server by selecting the Help menu and clicking on "Update License". You will also need the User name/password credentials that you used when first installing 4D to access your account. Remember to verify with us which version of 4D is required before upgrading. To purchase an upgrade for your 4D license, or to get your free upgrade under their Maintenance plan, please visit https://store.4d.com/us/ 4D, Inc. Customer Service, for lost user names, logins, questions about Maintenance, etc. can be reached at 408-557

  • AcctVantage ERP supports selling Products to your Clients using any available Unit of Measure. This means you can stock an item by the each while selling by the case, or buy a foot and sell a meter.

    In order to sell an item using Alternate Units of Measure, you must first define and then associate these Alternate UM's with the Product you are selling. Please refer to the lesson on How to Setup Alternate Units of Measure.

    If you are purchasing Products using Alternate UM's, please refer to the lesson on Purchase Orders & Alternate Units of Measure.

  • The purpose of this article is to illustrate how each step of the Purchasing/Accounts Payable process affects the General Ledger. This article itself is not intended to be a tutorial on how to perform these steps. For each step in the process I will cross-reference to the GL Transaction View which will show the journal entries created by the transaction. These journal entries are automatically created by AcctVantage when the related records are posted.

    Also, there are many circumstances in which different (or additional) entries will be created during this cycle. For the purposes of this lesson, I've chosen relatively basic data to use.

  • Updated on: Feb 02, 2023

    ◊ Sales & Accounts Receivable Process

    The purpose of this article is to illustrate how each step of the Sales/Accounts Receivable process affects the General Ledger. This article itself is not intended to be a tutorial on how to perform these steps. For each step in the process I will cross-reference to the GL Transaction View which will show the journal entries created by the transaction. These journal entries are automatically created by AcctVantage when the related records are posted.

    Also, there are many circumstances in which different (or additional) entries will be created during this cycle. For the purposes of this lesson, I've chosen relatively basic data to use.