If you see this message, it sounds like the AcctVantage Server should be restarted, but that is not the case; the AV Server is still running. This is a network issue; the network connection has been dropped (even just momentarily) and this message appears.

Here is what 4D says about this error:

"...these errors appear when the network connection between 4D Server (i.e. AcctVantage Server) and 4D Remote (i.e. AcctVantage Client) has been dropped due to various reasons: someone unplugged the network cable, a router has closed the connection, the network equipment is saturated, hardware failure, etc. A reason this may have been caused by 4D could be that the Client - Server connection timeout in the database preferences is set to too low of a value."

A new feature for v2013.1.0.0 is the ability to have a Quote Status and Quote Expiration Date. The Expiration Date is not "enforced" - it is purely informational. In other words, the Quote can still be flipped into a Sales Order after the Expiration Date if your Sales Team just disregards the date.

The process to Create a Quote is detailed here.

By default AcctVantage will require each User to enter their Email Password once per session when emailing documents from within the program. However, starting with v2013.0.0.2, each User can save their email password in AcctVantage so it won't need to be entered every day.

The Back Order Hold Tag feature includes a set of System Configuration options to streamline filling of Backorders and creation of Ord-BOs. When an item on Backorder is marked to fill the User may be prompted to print a Backorder Hold Tag to attach to the filled units on the shelf. When the last Backordered item for a Sales Order has been filled, the user may be prompted to create an Ord-BO and to print the Sales Order.