Upgrading to AV 2015? READ ME FIRST!

For this new release of AcctVantage ERP, there are a few notes with regards to the upgrade process. Below you will find a short outline of the upgrade path that you'll need to follow before you can begin using AV 2015. Some of these steps are the same as what you're used to with the incremental upgrades. Other steps might be new to you. If there are any questions, comments or concerns, feel free to submit a support ticket or call us at 828-692-3301.

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  1. Make a backup of your database as it exists prior beginning this upgrade.
  2. Obtain your 4D v13 Product Licenses. You will need the Deployment version of 4D Server v13 and the appropriate number of User Expansions.
    • If you're not in the 4D Maintenance program, this can be done either through AcctVantage Sales or through 4D, Inc.
    • If you are in the 4D Maintenance program, then you can obtain the v13 licenses at any time through 4D, Inc.
  3. Request your AcctVantage Key File.
  4. Download the appropriate AV 2015 Server installer from our site.
  5. You should have already created a backup file and stored it in a safe place.
  6. Run the AV Server Installer.
  7. Start the AV Server application.
    • When you start up the Server you'll be prompted to open your data file and install the key file for this release.
    • You'll also be prompted to confirm that your database will be converted to 4D v13. This can not be undone.
    • Next, you'll need to follow the steps for Instant Activation. During this process, you'll log in to your 4D account (or create a new account if you don't have one) and enter the 4D v13 Product Licenses, starting with the 4D Server License and finishing with the 4D Client (User) Expansion Licenses.
  8. Download the appropriate AV 2015 Client installer from our site.
    • Instead of downloading this installer to each and every computer that will run AcctVantage, we recommend to download it once and copy it to a USB thumb drive. From there you can take the USB drive to each client machine in order to install it.
  9. Start the AV Client application and point it to the AV Server.